Citizens Union Bank Service Available Job Openings Listing of all available openings at Citizens Union Bank http://cubbankhiring.com/ en-US Tue, 24 Nov 2020 22:21:24 CST Bi-lingual Customer Care Center Representative http://cubbankhiring.com//jobDesc.asp?JobID=9 Job Title: Bi-lingual Customer Care Center Representative Reports to: Customer Care Center Manager FLSA Status: Non-Exempt Job Summary The Bi-lingual Customer Care / Call Center Center Representative provides quality service by telephone to external and internal bank customers in an efficient and professional manner; refers appropriate bank products over the telephone; researches and resolves customer requests; answers customer account inquiries with regard to account maintenance, balance transfers, stop payments, statement requests, etc. Must speak both English and Spanish languages fluently. The Bi-lingual Customer Care / Call Center Center Representative performs reporting and performance tracking on various bank services. The Bi-lingual Customer Care / Call Center Center Representative will perform all other daily duties as assigned, while keeping in pace with the high volume of calls in this team oriented department. Principal Duties and Responsibilities Answer all incoming customer telephone calls Assist customers with banking inquiries related to deposit, overdraft, loan services account information, and additional banking products Research and resolve customer inquiries Assist with Internet Banking services and inquiries: process retail and commercial Internet Banking enrollment forms, troubleshoot and assist with online banking and mobile inquiries Process incoming Contact us emails Support all CUB Branch staff inquiries for customer information Follow up on any issue referred outside the Customer Care Center Maintain a log of the number and type of calls received daily Possess knowledge of different deposit, loan products, overdraft program and procedures, different account titling issues, ATM/Debit card procedures, and CIP procedures and requirements Develop customer relationships and refer additional banking services as needs are uncovered Responsible for knowledge and expertise in utilizing technology and computer programs used by the bank Education, Experience and Qualifications: Must speak both English and Spanish languages fluently. High school diploma or equivalent Strong verbal and written communication and organizational skills Proven sales ability, including knowledge of bank products and services Ability to work in fast paced environment while multitasking Sat, 27 Jun 2009 14:20:55 CST Jefferson, KY 9 Bi-lingual Customer Care Center Representative http://cubbankhiring.com//jobDesc.asp?JobID=9 Job Title: Bi-lingual Customer Care Center Representative Reports to: Customer Care Center Manager FLSA Status: Non-Exempt Job Summary The Bi-lingual Customer Care / Call Center Center Representative provides quality service by telephone to external and internal bank customers in an efficient and professional manner; refers appropriate bank products over the telephone; researches and resolves customer requests; answers customer account inquiries with regard to account maintenance, balance transfers, stop payments, statement requests, etc. Must speak both English and Spanish languages fluently. The Bi-lingual Customer Care / Call Center Center Representative performs reporting and performance tracking on various bank services. The Bi-lingual Customer Care / Call Center Center Representative will perform all other daily duties as assigned, while keeping in pace with the high volume of calls in this team oriented department. Principal Duties and Responsibilities Answer all incoming customer telephone calls Assist customers with banking inquiries related to deposit, overdraft, loan services account information, and additional banking products Research and resolve customer inquiries Assist with Internet Banking services and inquiries: process retail and commercial Internet Banking enrollment forms, troubleshoot and assist with online banking and mobile inquiries Process incoming Contact us emails Support all CUB Branch staff inquiries for customer information Follow up on any issue referred outside the Customer Care Center Maintain a log of the number and type of calls received daily Possess knowledge of different deposit, loan products, overdraft program and procedures, different account titling issues, ATM/Debit card procedures, and CIP procedures and requirements Develop customer relationships and refer additional banking services as needs are uncovered Responsible for knowledge and expertise in utilizing technology and computer programs used by the bank Education, Experience and Qualifications: Must speak both English and Spanish languages fluently. High school diploma or equivalent Strong verbal and written communication and organizational skills Proven sales ability, including knowledge of bank products and services Ability to work in fast paced environment while multitasking Sat, 27 Jun 2009 14:20:55 CST Oldham, KY 9 Bi-lingual Customer Care Center Representative http://cubbankhiring.com//jobDesc.asp?JobID=9 Job Title: Bi-lingual Customer Care Center Representative Reports to: Customer Care Center Manager FLSA Status: Non-Exempt Job Summary The Bi-lingual Customer Care / Call Center Center Representative provides quality service by telephone to external and internal bank customers in an efficient and professional manner; refers appropriate bank products over the telephone; researches and resolves customer requests; answers customer account inquiries with regard to account maintenance, balance transfers, stop payments, statement requests, etc. Must speak both English and Spanish languages fluently. The Bi-lingual Customer Care / Call Center Center Representative performs reporting and performance tracking on various bank services. The Bi-lingual Customer Care / Call Center Center Representative will perform all other daily duties as assigned, while keeping in pace with the high volume of calls in this team oriented department. Principal Duties and Responsibilities Answer all incoming customer telephone calls Assist customers with banking inquiries related to deposit, overdraft, loan services account information, and additional banking products Research and resolve customer inquiries Assist with Internet Banking services and inquiries: process retail and commercial Internet Banking enrollment forms, troubleshoot and assist with online banking and mobile inquiries Process incoming Contact us emails Support all CUB Branch staff inquiries for customer information Follow up on any issue referred outside the Customer Care Center Maintain a log of the number and type of calls received daily Possess knowledge of different deposit, loan products, overdraft program and procedures, different account titling issues, ATM/Debit card procedures, and CIP procedures and requirements Develop customer relationships and refer additional banking services as needs are uncovered Responsible for knowledge and expertise in utilizing technology and computer programs used by the bank Education, Experience and Qualifications: Must speak both English and Spanish languages fluently. High school diploma or equivalent Strong verbal and written communication and organizational skills Proven sales ability, including knowledge of bank products and services Ability to work in fast paced environment while multitasking Sat, 27 Jun 2009 14:20:55 CST Shelby, KY 9 Bi-lingual Customer Care Center Representative http://cubbankhiring.com//jobDesc.asp?JobID=9 Job Title: Bi-lingual Customer Care Center Representative Reports to: Customer Care Center Manager FLSA Status: Non-Exempt Job Summary The Bi-lingual Customer Care / Call Center Center Representative provides quality service by telephone to external and internal bank customers in an efficient and professional manner; refers appropriate bank products over the telephone; researches and resolves customer requests; answers customer account inquiries with regard to account maintenance, balance transfers, stop payments, statement requests, etc. Must speak both English and Spanish languages fluently. The Bi-lingual Customer Care / Call Center Center Representative performs reporting and performance tracking on various bank services. The Bi-lingual Customer Care / Call Center Center Representative will perform all other daily duties as assigned, while keeping in pace with the high volume of calls in this team oriented department. Principal Duties and Responsibilities Answer all incoming customer telephone calls Assist customers with banking inquiries related to deposit, overdraft, loan services account information, and additional banking products Research and resolve customer inquiries Assist with Internet Banking services and inquiries: process retail and commercial Internet Banking enrollment forms, troubleshoot and assist with online banking and mobile inquiries Process incoming Contact us emails Support all CUB Branch staff inquiries for customer information Follow up on any issue referred outside the Customer Care Center Maintain a log of the number and type of calls received daily Possess knowledge of different deposit, loan products, overdraft program and procedures, different account titling issues, ATM/Debit card procedures, and CIP procedures and requirements Develop customer relationships and refer additional banking services as needs are uncovered Responsible for knowledge and expertise in utilizing technology and computer programs used by the bank Education, Experience and Qualifications: Must speak both English and Spanish languages fluently. High school diploma or equivalent Strong verbal and written communication and organizational skills Proven sales ability, including knowledge of bank products and services Ability to work in fast paced environment while multitasking Sat, 27 Jun 2009 14:20:55 CST Spencer, KY 9 Bank Teller http://cubbankhiring.com//jobDesc.asp?JobID=18 CITIZENS UNION BANK JOB DESCRIPTION JOB TITLE: Teller I REPORTS TO: Branch Manager/Assistant Branch Manager/Head Teller FLSA STATUS: Non Exempt SUMMARY: This position is responsible for providing a variety of customer service functions, such as conducting checking and savings account transactions, processing loan transactions, cashing checks, selling money orders and travelers checks, processing mail, maintaining account records, etc. This position is responsible for providing a high quality of customer service, cross-selling Bank services, and balancing each day's transactions and verifying cash totals. ESSENTIAL DUTIES AND RESPONSIBLITIES: Conducts Financial Transactions Receives checks and cash for deposit in savings and checking accounts Verifies deposit amount, examines checks for endorsements and negotiability, and processes transactions via teller terminal Cashes checks and pays money from checking and savings accounts, upon verification of signatures and customer account balances Inspects all checks, money orders, savings withdrawals, etc., to determine their negotiability Processes payments on mortgage, installment and other loans, ensuring that payments equal the amount due and all late charges, if applicable, are collected Sells and logs official checks, travelers' checks, money orders and gift checks Balances teller drawer and performs other related duties at closin. Cross Sells Bank Services Explains and suggests various accounts and certificates, interest compounding, rates, etc. Suggests the use of other banking products and services Assists Customers With Questions And Other Transactions Uses computer system to answer customer inquiries about accounts Provides additional customer services including helping customers complete forms, providing change to customers, explaining bank charges, and closing accounts Observes All Bank Security and Safety Procedures Contributes in balancing of Bank at closing and assists other tellers, as required Maintains logs and records as directed by management Prepares reports and reviews other documents as directed by Management Fills out required reports on cash transactions of $10,000 or more and reports other suspicious transactions to management Performs other duties as assigned and directed by management EDUCATION, EXPERIENCE AND QUALIFICATIONS: High School graduate or equivalent preferred Must be able to perform mathematical calculations required in order to process customer transactions and have the ability to type ENVIRONMENT AND PHYSICAL DEMANDS: The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Effective communication skills needed in order to properly represent the Bank while conducting customer transactions May be required to stand for long periods of time while providing customer service May be required to lift up to 25 lbs in the form of coin in order to provide customer service May be required lift and transport teller drawer, up to 20 lbs, from vault to teller station and back The employee is in an office type setting in which he or she is free to move about at will. The employee in the course of performing this position spends time writing, typing, speaking, listening, sitting, walking, standing, squatting, kneeling and reaching. The employee for this position may operate any or all of the following: teller terminal, telephone, smart phone, copy and fax machines, adding machine (calculator), scanning equipment, computer terminal, laptop computer, personal computer, tablet, printers, or other equipment as directed. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MENTAL DEMANDS: Must remain calm and professional when dealing with customers, co-workers and management. Receives and follows detailed instructions and procedures Exposed to a potentially hazardous condition, i.e., robbery Must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this position. It is not designed to contain or be interpreted a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Review of your performance is based on these duties and other duties. Citizens Union Bank reserves the right to revise this job description at any time. This is not a contract for employment. Therefore, either you or CUB may terminate the employment relationship at any time, for any reason. Thu, 23 Feb 2012 08:27:09 CST Bullitt, KY 18 Bank Teller http://cubbankhiring.com//jobDesc.asp?JobID=18 CITIZENS UNION BANK JOB DESCRIPTION JOB TITLE: Teller I REPORTS TO: Branch Manager/Assistant Branch Manager/Head Teller FLSA STATUS: Non Exempt SUMMARY: This position is responsible for providing a variety of customer service functions, such as conducting checking and savings account transactions, processing loan transactions, cashing checks, selling money orders and travelers checks, processing mail, maintaining account records, etc. This position is responsible for providing a high quality of customer service, cross-selling Bank services, and balancing each day's transactions and verifying cash totals. ESSENTIAL DUTIES AND RESPONSIBLITIES: Conducts Financial Transactions Receives checks and cash for deposit in savings and checking accounts Verifies deposit amount, examines checks for endorsements and negotiability, and processes transactions via teller terminal Cashes checks and pays money from checking and savings accounts, upon verification of signatures and customer account balances Inspects all checks, money orders, savings withdrawals, etc., to determine their negotiability Processes payments on mortgage, installment and other loans, ensuring that payments equal the amount due and all late charges, if applicable, are collected Sells and logs official checks, travelers' checks, money orders and gift checks Balances teller drawer and performs other related duties at closin. Cross Sells Bank Services Explains and suggests various accounts and certificates, interest compounding, rates, etc. Suggests the use of other banking products and services Assists Customers With Questions And Other Transactions Uses computer system to answer customer inquiries about accounts Provides additional customer services including helping customers complete forms, providing change to customers, explaining bank charges, and closing accounts Observes All Bank Security and Safety Procedures Contributes in balancing of Bank at closing and assists other tellers, as required Maintains logs and records as directed by management Prepares reports and reviews other documents as directed by Management Fills out required reports on cash transactions of $10,000 or more and reports other suspicious transactions to management Performs other duties as assigned and directed by management EDUCATION, EXPERIENCE AND QUALIFICATIONS: High School graduate or equivalent preferred Must be able to perform mathematical calculations required in order to process customer transactions and have the ability to type ENVIRONMENT AND PHYSICAL DEMANDS: The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Effective communication skills needed in order to properly represent the Bank while conducting customer transactions May be required to stand for long periods of time while providing customer service May be required to lift up to 25 lbs in the form of coin in order to provide customer service May be required lift and transport teller drawer, up to 20 lbs, from vault to teller station and back The employee is in an office type setting in which he or she is free to move about at will. The employee in the course of performing this position spends time writing, typing, speaking, listening, sitting, walking, standing, squatting, kneeling and reaching. The employee for this position may operate any or all of the following: teller terminal, telephone, smart phone, copy and fax machines, adding machine (calculator), scanning equipment, computer terminal, laptop computer, personal computer, tablet, printers, or other equipment as directed. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MENTAL DEMANDS: Must remain calm and professional when dealing with customers, co-workers and management. Receives and follows detailed instructions and procedures Exposed to a potentially hazardous condition, i.e., robbery Must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this position. It is not designed to contain or be interpreted a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Review of your performance is based on these duties and other duties. Citizens Union Bank reserves the right to revise this job description at any time. This is not a contract for employment. Therefore, either you or CUB may terminate the employment relationship at any time, for any reason. Thu, 23 Feb 2012 08:27:09 CST Gallatin, KY 18 Bank Teller http://cubbankhiring.com//jobDesc.asp?JobID=18 CITIZENS UNION BANK JOB DESCRIPTION JOB TITLE: Teller I REPORTS TO: Branch Manager/Assistant Branch Manager/Head Teller FLSA STATUS: Non Exempt SUMMARY: This position is responsible for providing a variety of customer service functions, such as conducting checking and savings account transactions, processing loan transactions, cashing checks, selling money orders and travelers checks, processing mail, maintaining account records, etc. This position is responsible for providing a high quality of customer service, cross-selling Bank services, and balancing each day's transactions and verifying cash totals. ESSENTIAL DUTIES AND RESPONSIBLITIES: Conducts Financial Transactions Receives checks and cash for deposit in savings and checking accounts Verifies deposit amount, examines checks for endorsements and negotiability, and processes transactions via teller terminal Cashes checks and pays money from checking and savings accounts, upon verification of signatures and customer account balances Inspects all checks, money orders, savings withdrawals, etc., to determine their negotiability Processes payments on mortgage, installment and other loans, ensuring that payments equal the amount due and all late charges, if applicable, are collected Sells and logs official checks, travelers' checks, money orders and gift checks Balances teller drawer and performs other related duties at closin. Cross Sells Bank Services Explains and suggests various accounts and certificates, interest compounding, rates, etc. Suggests the use of other banking products and services Assists Customers With Questions And Other Transactions Uses computer system to answer customer inquiries about accounts Provides additional customer services including helping customers complete forms, providing change to customers, explaining bank charges, and closing accounts Observes All Bank Security and Safety Procedures Contributes in balancing of Bank at closing and assists other tellers, as required Maintains logs and records as directed by management Prepares reports and reviews other documents as directed by Management Fills out required reports on cash transactions of $10,000 or more and reports other suspicious transactions to management Performs other duties as assigned and directed by management EDUCATION, EXPERIENCE AND QUALIFICATIONS: High School graduate or equivalent preferred Must be able to perform mathematical calculations required in order to process customer transactions and have the ability to type ENVIRONMENT AND PHYSICAL DEMANDS: The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Effective communication skills needed in order to properly represent the Bank while conducting customer transactions May be required to stand for long periods of time while providing customer service May be required to lift up to 25 lbs in the form of coin in order to provide customer service May be required lift and transport teller drawer, up to 20 lbs, from vault to teller station and back The employee is in an office type setting in which he or she is free to move about at will. The employee in the course of performing this position spends time writing, typing, speaking, listening, sitting, walking, standing, squatting, kneeling and reaching. The employee for this position may operate any or all of the following: teller terminal, telephone, smart phone, copy and fax machines, adding machine (calculator), scanning equipment, computer terminal, laptop computer, personal computer, tablet, printers, or other equipment as directed. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MENTAL DEMANDS: Must remain calm and professional when dealing with customers, co-workers and management. Receives and follows detailed instructions and procedures Exposed to a potentially hazardous condition, i.e., robbery Must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this position. It is not designed to contain or be interpreted a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Review of your performance is based on these duties and other duties. Citizens Union Bank reserves the right to revise this job description at any time. This is not a contract for employment. Therefore, either you or CUB may terminate the employment relationship at any time, for any reason. Thu, 23 Feb 2012 08:27:09 CST Hardin, KY 18 Bank Teller http://cubbankhiring.com//jobDesc.asp?JobID=18 CITIZENS UNION BANK JOB DESCRIPTION JOB TITLE: Teller I REPORTS TO: Branch Manager/Assistant Branch Manager/Head Teller FLSA STATUS: Non Exempt SUMMARY: This position is responsible for providing a variety of customer service functions, such as conducting checking and savings account transactions, processing loan transactions, cashing checks, selling money orders and travelers checks, processing mail, maintaining account records, etc. This position is responsible for providing a high quality of customer service, cross-selling Bank services, and balancing each day's transactions and verifying cash totals. ESSENTIAL DUTIES AND RESPONSIBLITIES: Conducts Financial Transactions Receives checks and cash for deposit in savings and checking accounts Verifies deposit amount, examines checks for endorsements and negotiability, and processes transactions via teller terminal Cashes checks and pays money from checking and savings accounts, upon verification of signatures and customer account balances Inspects all checks, money orders, savings withdrawals, etc., to determine their negotiability Processes payments on mortgage, installment and other loans, ensuring that payments equal the amount due and all late charges, if applicable, are collected Sells and logs official checks, travelers' checks, money orders and gift checks Balances teller drawer and performs other related duties at closin. Cross Sells Bank Services Explains and suggests various accounts and certificates, interest compounding, rates, etc. Suggests the use of other banking products and services Assists Customers With Questions And Other Transactions Uses computer system to answer customer inquiries about accounts Provides additional customer services including helping customers complete forms, providing change to customers, explaining bank charges, and closing accounts Observes All Bank Security and Safety Procedures Contributes in balancing of Bank at closing and assists other tellers, as required Maintains logs and records as directed by management Prepares reports and reviews other documents as directed by Management Fills out required reports on cash transactions of $10,000 or more and reports other suspicious transactions to management Performs other duties as assigned and directed by management EDUCATION, EXPERIENCE AND QUALIFICATIONS: High School graduate or equivalent preferred Must be able to perform mathematical calculations required in order to process customer transactions and have the ability to type ENVIRONMENT AND PHYSICAL DEMANDS: The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Effective communication skills needed in order to properly represent the Bank while conducting customer transactions May be required to stand for long periods of time while providing customer service May be required to lift up to 25 lbs in the form of coin in order to provide customer service May be required lift and transport teller drawer, up to 20 lbs, from vault to teller station and back The employee is in an office type setting in which he or she is free to move about at will. The employee in the course of performing this position spends time writing, typing, speaking, listening, sitting, walking, standing, squatting, kneeling and reaching. The employee for this position may operate any or all of the following: teller terminal, telephone, smart phone, copy and fax machines, adding machine (calculator), scanning equipment, computer terminal, laptop computer, personal computer, tablet, printers, or other equipment as directed. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MENTAL DEMANDS: Must remain calm and professional when dealing with customers, co-workers and management. Receives and follows detailed instructions and procedures Exposed to a potentially hazardous condition, i.e., robbery Must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this position. It is not designed to contain or be interpreted a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Review of your performance is based on these duties and other duties. Citizens Union Bank reserves the right to revise this job description at any time. This is not a contract for employment. Therefore, either you or CUB may terminate the employment relationship at any time, for any reason. Thu, 23 Feb 2012 08:27:09 CST Jefferson, KY 18 Bank Teller http://cubbankhiring.com//jobDesc.asp?JobID=18 CITIZENS UNION BANK JOB DESCRIPTION JOB TITLE: Teller I REPORTS TO: Branch Manager/Assistant Branch Manager/Head Teller FLSA STATUS: Non Exempt SUMMARY: This position is responsible for providing a variety of customer service functions, such as conducting checking and savings account transactions, processing loan transactions, cashing checks, selling money orders and travelers checks, processing mail, maintaining account records, etc. This position is responsible for providing a high quality of customer service, cross-selling Bank services, and balancing each day's transactions and verifying cash totals. ESSENTIAL DUTIES AND RESPONSIBLITIES: Conducts Financial Transactions Receives checks and cash for deposit in savings and checking accounts Verifies deposit amount, examines checks for endorsements and negotiability, and processes transactions via teller terminal Cashes checks and pays money from checking and savings accounts, upon verification of signatures and customer account balances Inspects all checks, money orders, savings withdrawals, etc., to determine their negotiability Processes payments on mortgage, installment and other loans, ensuring that payments equal the amount due and all late charges, if applicable, are collected Sells and logs official checks, travelers' checks, money orders and gift checks Balances teller drawer and performs other related duties at closin. Cross Sells Bank Services Explains and suggests various accounts and certificates, interest compounding, rates, etc. Suggests the use of other banking products and services Assists Customers With Questions And Other Transactions Uses computer system to answer customer inquiries about accounts Provides additional customer services including helping customers complete forms, providing change to customers, explaining bank charges, and closing accounts Observes All Bank Security and Safety Procedures Contributes in balancing of Bank at closing and assists other tellers, as required Maintains logs and records as directed by management Prepares reports and reviews other documents as directed by Management Fills out required reports on cash transactions of $10,000 or more and reports other suspicious transactions to management Performs other duties as assigned and directed by management EDUCATION, EXPERIENCE AND QUALIFICATIONS: High School graduate or equivalent preferred Must be able to perform mathematical calculations required in order to process customer transactions and have the ability to type ENVIRONMENT AND PHYSICAL DEMANDS: The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Effective communication skills needed in order to properly represent the Bank while conducting customer transactions May be required to stand for long periods of time while providing customer service May be required to lift up to 25 lbs in the form of coin in order to provide customer service May be required lift and transport teller drawer, up to 20 lbs, from vault to teller station and back The employee is in an office type setting in which he or she is free to move about at will. The employee in the course of performing this position spends time writing, typing, speaking, listening, sitting, walking, standing, squatting, kneeling and reaching. The employee for this position may operate any or all of the following: teller terminal, telephone, smart phone, copy and fax machines, adding machine (calculator), scanning equipment, computer terminal, laptop computer, personal computer, tablet, printers, or other equipment as directed. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MENTAL DEMANDS: Must remain calm and professional when dealing with customers, co-workers and management. Receives and follows detailed instructions and procedures Exposed to a potentially hazardous condition, i.e., robbery Must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this position. It is not designed to contain or be interpreted a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Review of your performance is based on these duties and other duties. Citizens Union Bank reserves the right to revise this job description at any time. This is not a contract for employment. Therefore, either you or CUB may terminate the employment relationship at any time, for any reason. Thu, 23 Feb 2012 08:27:09 CST Oldham, KY 18 Bank Teller http://cubbankhiring.com//jobDesc.asp?JobID=18 CITIZENS UNION BANK JOB DESCRIPTION JOB TITLE: Teller I REPORTS TO: Branch Manager/Assistant Branch Manager/Head Teller FLSA STATUS: Non Exempt SUMMARY: This position is responsible for providing a variety of customer service functions, such as conducting checking and savings account transactions, processing loan transactions, cashing checks, selling money orders and travelers checks, processing mail, maintaining account records, etc. This position is responsible for providing a high quality of customer service, cross-selling Bank services, and balancing each day's transactions and verifying cash totals. ESSENTIAL DUTIES AND RESPONSIBLITIES: Conducts Financial Transactions Receives checks and cash for deposit in savings and checking accounts Verifies deposit amount, examines checks for endorsements and negotiability, and processes transactions via teller terminal Cashes checks and pays money from checking and savings accounts, upon verification of signatures and customer account balances Inspects all checks, money orders, savings withdrawals, etc., to determine their negotiability Processes payments on mortgage, installment and other loans, ensuring that payments equal the amount due and all late charges, if applicable, are collected Sells and logs official checks, travelers' checks, money orders and gift checks Balances teller drawer and performs other related duties at closin. Cross Sells Bank Services Explains and suggests various accounts and certificates, interest compounding, rates, etc. Suggests the use of other banking products and services Assists Customers With Questions And Other Transactions Uses computer system to answer customer inquiries about accounts Provides additional customer services including helping customers complete forms, providing change to customers, explaining bank charges, and closing accounts Observes All Bank Security and Safety Procedures Contributes in balancing of Bank at closing and assists other tellers, as required Maintains logs and records as directed by management Prepares reports and reviews other documents as directed by Management Fills out required reports on cash transactions of $10,000 or more and reports other suspicious transactions to management Performs other duties as assigned and directed by management EDUCATION, EXPERIENCE AND QUALIFICATIONS: High School graduate or equivalent preferred Must be able to perform mathematical calculations required in order to process customer transactions and have the ability to type ENVIRONMENT AND PHYSICAL DEMANDS: The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Effective communication skills needed in order to properly represent the Bank while conducting customer transactions May be required to stand for long periods of time while providing customer service May be required to lift up to 25 lbs in the form of coin in order to provide customer service May be required lift and transport teller drawer, up to 20 lbs, from vault to teller station and back The employee is in an office type setting in which he or she is free to move about at will. The employee in the course of performing this position spends time writing, typing, speaking, listening, sitting, walking, standing, squatting, kneeling and reaching. The employee for this position may operate any or all of the following: teller terminal, telephone, smart phone, copy and fax machines, adding machine (calculator), scanning equipment, computer terminal, laptop computer, personal computer, tablet, printers, or other equipment as directed. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MENTAL DEMANDS: Must remain calm and professional when dealing with customers, co-workers and management. Receives and follows detailed instructions and procedures Exposed to a potentially hazardous condition, i.e., robbery Must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this position. It is not designed to contain or be interpreted a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Review of your performance is based on these duties and other duties. Citizens Union Bank reserves the right to revise this job description at any time. This is not a contract for employment. Therefore, either you or CUB may terminate the employment relationship at any time, for any reason. Thu, 23 Feb 2012 08:27:09 CST Owen, KY 18 Bank Teller http://cubbankhiring.com//jobDesc.asp?JobID=18 CITIZENS UNION BANK JOB DESCRIPTION JOB TITLE: Teller I REPORTS TO: Branch Manager/Assistant Branch Manager/Head Teller FLSA STATUS: Non Exempt SUMMARY: This position is responsible for providing a variety of customer service functions, such as conducting checking and savings account transactions, processing loan transactions, cashing checks, selling money orders and travelers checks, processing mail, maintaining account records, etc. This position is responsible for providing a high quality of customer service, cross-selling Bank services, and balancing each day's transactions and verifying cash totals. ESSENTIAL DUTIES AND RESPONSIBLITIES: Conducts Financial Transactions Receives checks and cash for deposit in savings and checking accounts Verifies deposit amount, examines checks for endorsements and negotiability, and processes transactions via teller terminal Cashes checks and pays money from checking and savings accounts, upon verification of signatures and customer account balances Inspects all checks, money orders, savings withdrawals, etc., to determine their negotiability Processes payments on mortgage, installment and other loans, ensuring that payments equal the amount due and all late charges, if applicable, are collected Sells and logs official checks, travelers' checks, money orders and gift checks Balances teller drawer and performs other related duties at closin. Cross Sells Bank Services Explains and suggests various accounts and certificates, interest compounding, rates, etc. Suggests the use of other banking products and services Assists Customers With Questions And Other Transactions Uses computer system to answer customer inquiries about accounts Provides additional customer services including helping customers complete forms, providing change to customers, explaining bank charges, and closing accounts Observes All Bank Security and Safety Procedures Contributes in balancing of Bank at closing and assists other tellers, as required Maintains logs and records as directed by management Prepares reports and reviews other documents as directed by Management Fills out required reports on cash transactions of $10,000 or more and reports other suspicious transactions to management Performs other duties as assigned and directed by management EDUCATION, EXPERIENCE AND QUALIFICATIONS: High School graduate or equivalent preferred Must be able to perform mathematical calculations required in order to process customer transactions and have the ability to type ENVIRONMENT AND PHYSICAL DEMANDS: The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Effective communication skills needed in order to properly represent the Bank while conducting customer transactions May be required to stand for long periods of time while providing customer service May be required to lift up to 25 lbs in the form of coin in order to provide customer service May be required lift and transport teller drawer, up to 20 lbs, from vault to teller station and back The employee is in an office type setting in which he or she is free to move about at will. The employee in the course of performing this position spends time writing, typing, speaking, listening, sitting, walking, standing, squatting, kneeling and reaching. The employee for this position may operate any or all of the following: teller terminal, telephone, smart phone, copy and fax machines, adding machine (calculator), scanning equipment, computer terminal, laptop computer, personal computer, tablet, printers, or other equipment as directed. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MENTAL DEMANDS: Must remain calm and professional when dealing with customers, co-workers and management. Receives and follows detailed instructions and procedures Exposed to a potentially hazardous condition, i.e., robbery Must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this position. It is not designed to contain or be interpreted a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Review of your performance is based on these duties and other duties. Citizens Union Bank reserves the right to revise this job description at any time. This is not a contract for employment. Therefore, either you or CUB may terminate the employment relationship at any time, for any reason. Thu, 23 Feb 2012 08:27:09 CST Shelby, KY 18 Bank Teller http://cubbankhiring.com//jobDesc.asp?JobID=18 CITIZENS UNION BANK JOB DESCRIPTION JOB TITLE: Teller I REPORTS TO: Branch Manager/Assistant Branch Manager/Head Teller FLSA STATUS: Non Exempt SUMMARY: This position is responsible for providing a variety of customer service functions, such as conducting checking and savings account transactions, processing loan transactions, cashing checks, selling money orders and travelers checks, processing mail, maintaining account records, etc. This position is responsible for providing a high quality of customer service, cross-selling Bank services, and balancing each day's transactions and verifying cash totals. ESSENTIAL DUTIES AND RESPONSIBLITIES: Conducts Financial Transactions Receives checks and cash for deposit in savings and checking accounts Verifies deposit amount, examines checks for endorsements and negotiability, and processes transactions via teller terminal Cashes checks and pays money from checking and savings accounts, upon verification of signatures and customer account balances Inspects all checks, money orders, savings withdrawals, etc., to determine their negotiability Processes payments on mortgage, installment and other loans, ensuring that payments equal the amount due and all late charges, if applicable, are collected Sells and logs official checks, travelers' checks, money orders and gift checks Balances teller drawer and performs other related duties at closin. Cross Sells Bank Services Explains and suggests various accounts and certificates, interest compounding, rates, etc. Suggests the use of other banking products and services Assists Customers With Questions And Other Transactions Uses computer system to answer customer inquiries about accounts Provides additional customer services including helping customers complete forms, providing change to customers, explaining bank charges, and closing accounts Observes All Bank Security and Safety Procedures Contributes in balancing of Bank at closing and assists other tellers, as required Maintains logs and records as directed by management Prepares reports and reviews other documents as directed by Management Fills out required reports on cash transactions of $10,000 or more and reports other suspicious transactions to management Performs other duties as assigned and directed by management EDUCATION, EXPERIENCE AND QUALIFICATIONS: High School graduate or equivalent preferred Must be able to perform mathematical calculations required in order to process customer transactions and have the ability to type ENVIRONMENT AND PHYSICAL DEMANDS: The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Effective communication skills needed in order to properly represent the Bank while conducting customer transactions May be required to stand for long periods of time while providing customer service May be required to lift up to 25 lbs in the form of coin in order to provide customer service May be required lift and transport teller drawer, up to 20 lbs, from vault to teller station and back The employee is in an office type setting in which he or she is free to move about at will. The employee in the course of performing this position spends time writing, typing, speaking, listening, sitting, walking, standing, squatting, kneeling and reaching. The employee for this position may operate any or all of the following: teller terminal, telephone, smart phone, copy and fax machines, adding machine (calculator), scanning equipment, computer terminal, laptop computer, personal computer, tablet, printers, or other equipment as directed. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MENTAL DEMANDS: Must remain calm and professional when dealing with customers, co-workers and management. Receives and follows detailed instructions and procedures Exposed to a potentially hazardous condition, i.e., robbery Must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this position. It is not designed to contain or be interpreted a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Review of your performance is based on these duties and other duties. Citizens Union Bank reserves the right to revise this job description at any time. This is not a contract for employment. Therefore, either you or CUB may terminate the employment relationship at any time, for any reason. Thu, 23 Feb 2012 08:27:09 CST Spencer, KY 18 Loan Servicing Specialist http://cubbankhiring.com//jobDesc.asp?JobID=38 CITIZENS UNION BANK JOB DESCRIPTION JOB TITLE: Loan Servicing Specialist REPORTS TO: Loan Operations Manager FLSA STATUS: Non-Exempt SUMMARY: The Loan Operations Specialist will assist in all functions of the Loan Operations Department. Under general supervision following established policies and procedures, prepare monthly reports, post loan payments, file and maintain new and paid loans, assist with servicing and document preparation functions. Accurately scanning and indexing loan documentation. Perform other tasks as requested by supervisor as they relate to the Bank and its functions. Performs any combination of the following duties: ESSENTIAL DUTIES AND RESPONSIBLITIES: Serve as back up in all areas of the loan operations Process loan payments Process daily on line loan transfers Process daily internet payments Process skip payments on holiday extensions Maintains Escrow Function and related processes Review daily ARM notices Process unpostables Check loan payment and payoff payment tickets daily Process insurance policies and assist with monthly insurance functions regarding Lee and Mason insurance Process closed cards Prepare Deeds of Releases Assist as needed with Credit Administration, examiners and auditors information requests Make copies as requested Research loan information inquiries as needed Assist customers/bank personnel with loan related questions Prepare various reports on a monthly basis Serve as back up in all areas of the loan operations Track new, renewed and extended loans daily for receipt of closed loan documents Batch and index loan files Image trailing documents/loose papers Image Adverse Actions Prepare weekly report for loan files not yet received Other activities as deemed necessary EDUCATION, EXPERIENCE AND QUALIFICATIONS: A high school diploma or equivalent Proficient in Excel and Word Accounting skills to reconcile and identify calculation errors Strong attention to detail Self-starter with initiative to assist in all loan operations functions Good communication skills both verbal and written Previous loan operation or processing experience preferred Preferred: Strong skills in research and use of the Bank's core system ENVIRONMENT AND PHYSICAL DEMANDS: The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is in an office type setting in which he or she is free to move about at will. The employee in the course of performing this position spends time writing, typing, speaking, listening, sitting, walking, standing, squatting, kneeling and reaching. The employee for this position may operate any or all of the following: telephone, smart phone, copy and fax machines, adding machine (calculator), scanning equipment, computer terminal, laptop computer, personal computer, tablet, printers, or other equipment as directed. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MENTAL DEMANDS: The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this position. It is not designed to contain or be interpreted a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Review of your performance is based on these duties and other duties. Citizens Union Bank reserves the right to revise this job description at any time. This is not a contract for employment. Therefore, either you or CUB may terminate the employment relationship at any time, for any reason. Wed, 22 Nov 2017 10:18:15 CST Shelby, KY 38 Mortgage Operational Assistant http://cubbankhiring.com//jobDesc.asp?JobID=44 CITIZENS UNION BANK JOB DESCRIPTION JOB TITLE: Mortgage Operational Assistant REPORTS TO: Head of Mortgage Lending FLSA STATUS: Non-Exempt SUMMARY: As Mortgage Operations Assistant you are responsible for assisting mortgage operational and sales staff in all aspects of the loan processing, underwriting, set up and closing of a mortgage operations team. The incumbent provides support to the team and ensures administrative and operational compliance with regulatory requirements and CUB policies and procedures related to loan processes. ESSENTIAL DUTIES AND RESPONSIBLITIES: Provides support for the operational staff in set up, processing, underwriting, closing, and funding mortgage loans. Image Documents, organize files, make copies, send faxes and make telephone calls on behalf of the operational staff. Collaborates and communicates with Sales Production staff on behalf of the operational staff to help assist them and their customers Assist in setting up new loan applications, assist clearing processing and underwriting conditions, and assist in the closing and funding process as needed. Assist Compliance Specialist in organizing and reviewing compliance reports as needed. Maintains knowledge of CUB's automated systems for loan set-up, credit approval, document preparation, and loan closing, in order to assist operational staff in their daily duties. Provide limited loan processing duties to help processors to process loans more efficiently and timely. Maintain and organize departmental reports and documentation necessary to give to internal and external auditors and other bank departments as requested of the mortgage department. EDUCATION, EXPERIENCE AND QUALIFICATIONS: Strong working habits in a fast-paced environment. Recommended 2 years or more in administrative work history. Proven organizational skills and detail oriented. High School degree preferred Excellent written and verbal communication skills Ability to follow complex methods and procedures in diverse routine and non-routine tasks Strong interpersonal skills; the ability to effectively interact with various styles and levels of staff/clients Strong PC skills, including knowledge of use in Microsoft Word and Excel Ability to consistently maintain high performance level in stressful situations ENVIRONMENT AND PHYSICAL DEMANDS: The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is in an office type setting in which he or she is free to move about at will. The employee in the course of performing this position spends time writing, typing, speaking, listening, sitting, walking, standing, squatting, kneeling and reaching. The employee for this position may operate any or all of the following: telephone, smart phone, copy and fax machines, adding machine (calculator), scanning equipment, computer terminal, laptop computer, personal computer, tablet, printers, or other equipment as directed. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MENTAL DEMANDS: The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions. Fri, 6 Nov 2020 09:45:54 CST Shelby, KY 44 Sr. Credit Analyst http://cubbankhiring.com//jobDesc.asp?JobID=46 CITIZENS UNION BANK JOB DESCRIPTION JOB TITLE: Sr. Credit Analyst REPORTS TO: Chief Credit Officer FLSA STATUS: Exempt Summary: Responsible for analyzing all types of credit information. Prepares complete loan packages independently for mid-size to large commercial credits, completes all necessary financial spreads, including projections, consolidations, and global analysis. Prepares written analyses and makes appropriate recommendations. Essential Duties and Responsibilities: Analyzes financial statements to develop initial assessment by identifying strengths and weaknesses pertaining to borrower's historical performance. Prepares written analyses which includes: Credit investigation of the borrower and guarantors; Economic and market conditions as they relate to the company, industry, and market area; In-depth historical financial analysis, including communicating with the borrower's accountant to gain a better understanding of the company's accounting practices; In-depth projection financial analysis, including the performance of 'what if' scenarios that test the reasonableness of the projections; In-depth analysis of the secondary sources of repayment such as collateral; In-depth analysis of a guarantor's financial position. Identifies borrower's strengths and weaknesses. Participates in customer meetings as requested by officers. 3. Ensures that loans are underwritten to comply with policy and/or risks from policy exceptions are appropriately mitigated. 4. Attends Management Loan Committee, Directors Loan Committees, to be available to answer questions regarding credit analysis as necessary. Education, Experience, & Qualifications: Bachelor's degree in Business or related field required. Accounting or Finance degree strongly preferred. 3 to 7 years of experience in credit analysis required, preferably in commercial loans. Excellent verbal, written and interpersonal communication skills. Excellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systems. Credit Quest software preferred. Excellent analytical, time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment. Must be self-motivated with strong initiative, accountability, and attention to detail. ENVIRONMENT AND PHYSICAL DEMANDS: The incumbent is in a non-confined office type setting in which he or she is free to move about at will.It may include some minor annoyances such as noise, odors, drafts, etc. The incumbent in the course of performing this position spends time writing, typing, speaking, listening, lifting (up to 15 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching. The incumbent for this position may operate any or all of the following: telephone, cellular telephone, personal digital assistant (PDA) and/or Blackberry, copy and fax machines, adding machine (calculator), check protector, scanner and image systems, scanning equipment, encoder, money counter, credit card terminal, typewriter, computer terminal, laptop computer, personal computer and related printers, or other equipment as directed. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MENTAL DEMANDS: The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions. Fri, 20 Nov 2020 02:49:23 CST Shelby, KY 46