Citizens Union Bank Service Available Job Openings Listing of all available openings at Citizens Union Bank http://cubbankhiring.com/ en-US Tue, 27 Oct 2020 23:41:50 CST Customer Care / Call Center Representative http://cubbankhiring.com//jobDesc.asp?JobID=3 CITIZENS UNION BANK JOB DESCRIPTION JOB TITLE: Customer Care Center Representative REPORTS TO: Customer Care Center Manager FLSA STATUS: Non-Exempt SUMMARY: The Customer Care Center Representative provides quality service by telephone to external and internal bank customers in an efficient and professional manner; refers appropriate bank products over the telephone; researches and resolves customer requests; answers customer account inquiries with regard to account maintenance, balance transfers, stop payments, statement requests, etc. The Customer Care Center Representative performs reporting and performance tracking on various bank services. The Customer Care Center Representative will perform all other daily duties as assigned, while keeping in pace with the high volume of calls in this team oriented department. ESSENTIAL DUTIES AND RESPONSIBLITIES: Answer all incoming customer telephone calls. Assist customers with banking inquiries related to deposit, overdraft, loan services account information, and additional banking products. Research and resolve customer inquiries. Assist with Internet Banking services and inquiries: process retail and commercial Internet Banking enrollment forms, troubleshoot and assist with online banking and mobile inquiries. Process incoming Contact us emails. Support all CUB Branch staff inquiries for customer information. Follow up on any issue referred outside the Customer Care Center. Maintain a log of the number and type of calls received daily. Possess knowledge of different deposit, loan products, overdraft program and procedures, different account titling issues, ATM/Debit card procedures, and CIP procedures and requirements Develop customer relationships and refer additional banking services as needs are uncovered Responsible for knowledge and expertise in utilizing technology and computer programs used by the bank Education, Experience, and Qualifications: High school diploma or equivalent Strong verbal and written communication and organizational skills Proven sales ability, including knowledge of bank products and services Ability to work in fast paced environment while multitasking Environment and Physical Demands: The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is in an office type setting in which he or she is free to move about at will. The employee in the course of performing this position spends time writing, typing, speaking, listening, sitting, walking, standing, squatting, kneeling and reaching. The employee for this position may operate any or all of the following: telephone, smart phone, copy and fax machines, adding machine (calculator), scanning equipment, computer terminal, laptop computer, personal computer, tablet, printers, or other equipment as directed. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mental Demands: The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this position. It is not designed to contain or be interpreted a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Review of your performance is based on these duties and other duties. Citizens Union Bank reserves the right to revise this job description at any time. This is not a contract for employment. Therefore, either you or CUB may terminate the employment relationship at any time, for any reason. Tue, 2 Sep 2008 15:52:00 CST Jefferson, KY 3 Customer Care / Call Center Representative http://cubbankhiring.com//jobDesc.asp?JobID=3 CITIZENS UNION BANK JOB DESCRIPTION JOB TITLE: Customer Care Center Representative REPORTS TO: Customer Care Center Manager FLSA STATUS: Non-Exempt SUMMARY: The Customer Care Center Representative provides quality service by telephone to external and internal bank customers in an efficient and professional manner; refers appropriate bank products over the telephone; researches and resolves customer requests; answers customer account inquiries with regard to account maintenance, balance transfers, stop payments, statement requests, etc. The Customer Care Center Representative performs reporting and performance tracking on various bank services. The Customer Care Center Representative will perform all other daily duties as assigned, while keeping in pace with the high volume of calls in this team oriented department. ESSENTIAL DUTIES AND RESPONSIBLITIES: Answer all incoming customer telephone calls. Assist customers with banking inquiries related to deposit, overdraft, loan services account information, and additional banking products. Research and resolve customer inquiries. Assist with Internet Banking services and inquiries: process retail and commercial Internet Banking enrollment forms, troubleshoot and assist with online banking and mobile inquiries. Process incoming Contact us emails. Support all CUB Branch staff inquiries for customer information. Follow up on any issue referred outside the Customer Care Center. Maintain a log of the number and type of calls received daily. Possess knowledge of different deposit, loan products, overdraft program and procedures, different account titling issues, ATM/Debit card procedures, and CIP procedures and requirements Develop customer relationships and refer additional banking services as needs are uncovered Responsible for knowledge and expertise in utilizing technology and computer programs used by the bank Education, Experience, and Qualifications: High school diploma or equivalent Strong verbal and written communication and organizational skills Proven sales ability, including knowledge of bank products and services Ability to work in fast paced environment while multitasking Environment and Physical Demands: The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is in an office type setting in which he or she is free to move about at will. The employee in the course of performing this position spends time writing, typing, speaking, listening, sitting, walking, standing, squatting, kneeling and reaching. The employee for this position may operate any or all of the following: telephone, smart phone, copy and fax machines, adding machine (calculator), scanning equipment, computer terminal, laptop computer, personal computer, tablet, printers, or other equipment as directed. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mental Demands: The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this position. It is not designed to contain or be interpreted a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Review of your performance is based on these duties and other duties. Citizens Union Bank reserves the right to revise this job description at any time. This is not a contract for employment. Therefore, either you or CUB may terminate the employment relationship at any time, for any reason. Tue, 2 Sep 2008 15:52:00 CST Oldham, KY 3 Customer Care / Call Center Representative http://cubbankhiring.com//jobDesc.asp?JobID=3 CITIZENS UNION BANK JOB DESCRIPTION JOB TITLE: Customer Care Center Representative REPORTS TO: Customer Care Center Manager FLSA STATUS: Non-Exempt SUMMARY: The Customer Care Center Representative provides quality service by telephone to external and internal bank customers in an efficient and professional manner; refers appropriate bank products over the telephone; researches and resolves customer requests; answers customer account inquiries with regard to account maintenance, balance transfers, stop payments, statement requests, etc. The Customer Care Center Representative performs reporting and performance tracking on various bank services. The Customer Care Center Representative will perform all other daily duties as assigned, while keeping in pace with the high volume of calls in this team oriented department. ESSENTIAL DUTIES AND RESPONSIBLITIES: Answer all incoming customer telephone calls. Assist customers with banking inquiries related to deposit, overdraft, loan services account information, and additional banking products. Research and resolve customer inquiries. Assist with Internet Banking services and inquiries: process retail and commercial Internet Banking enrollment forms, troubleshoot and assist with online banking and mobile inquiries. Process incoming Contact us emails. Support all CUB Branch staff inquiries for customer information. Follow up on any issue referred outside the Customer Care Center. Maintain a log of the number and type of calls received daily. Possess knowledge of different deposit, loan products, overdraft program and procedures, different account titling issues, ATM/Debit card procedures, and CIP procedures and requirements Develop customer relationships and refer additional banking services as needs are uncovered Responsible for knowledge and expertise in utilizing technology and computer programs used by the bank Education, Experience, and Qualifications: High school diploma or equivalent Strong verbal and written communication and organizational skills Proven sales ability, including knowledge of bank products and services Ability to work in fast paced environment while multitasking Environment and Physical Demands: The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is in an office type setting in which he or she is free to move about at will. The employee in the course of performing this position spends time writing, typing, speaking, listening, sitting, walking, standing, squatting, kneeling and reaching. The employee for this position may operate any or all of the following: telephone, smart phone, copy and fax machines, adding machine (calculator), scanning equipment, computer terminal, laptop computer, personal computer, tablet, printers, or other equipment as directed. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mental Demands: The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this position. It is not designed to contain or be interpreted a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Review of your performance is based on these duties and other duties. Citizens Union Bank reserves the right to revise this job description at any time. This is not a contract for employment. Therefore, either you or CUB may terminate the employment relationship at any time, for any reason. Tue, 2 Sep 2008 15:52:00 CST Shelby, KY 3 Customer Care / Call Center Representative http://cubbankhiring.com//jobDesc.asp?JobID=3 CITIZENS UNION BANK JOB DESCRIPTION JOB TITLE: Customer Care Center Representative REPORTS TO: Customer Care Center Manager FLSA STATUS: Non-Exempt SUMMARY: The Customer Care Center Representative provides quality service by telephone to external and internal bank customers in an efficient and professional manner; refers appropriate bank products over the telephone; researches and resolves customer requests; answers customer account inquiries with regard to account maintenance, balance transfers, stop payments, statement requests, etc. The Customer Care Center Representative performs reporting and performance tracking on various bank services. The Customer Care Center Representative will perform all other daily duties as assigned, while keeping in pace with the high volume of calls in this team oriented department. ESSENTIAL DUTIES AND RESPONSIBLITIES: Answer all incoming customer telephone calls. Assist customers with banking inquiries related to deposit, overdraft, loan services account information, and additional banking products. Research and resolve customer inquiries. Assist with Internet Banking services and inquiries: process retail and commercial Internet Banking enrollment forms, troubleshoot and assist with online banking and mobile inquiries. Process incoming Contact us emails. Support all CUB Branch staff inquiries for customer information. Follow up on any issue referred outside the Customer Care Center. Maintain a log of the number and type of calls received daily. Possess knowledge of different deposit, loan products, overdraft program and procedures, different account titling issues, ATM/Debit card procedures, and CIP procedures and requirements Develop customer relationships and refer additional banking services as needs are uncovered Responsible for knowledge and expertise in utilizing technology and computer programs used by the bank Education, Experience, and Qualifications: High school diploma or equivalent Strong verbal and written communication and organizational skills Proven sales ability, including knowledge of bank products and services Ability to work in fast paced environment while multitasking Environment and Physical Demands: The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is in an office type setting in which he or she is free to move about at will. The employee in the course of performing this position spends time writing, typing, speaking, listening, sitting, walking, standing, squatting, kneeling and reaching. The employee for this position may operate any or all of the following: telephone, smart phone, copy and fax machines, adding machine (calculator), scanning equipment, computer terminal, laptop computer, personal computer, tablet, printers, or other equipment as directed. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mental Demands: The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this position. It is not designed to contain or be interpreted a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Review of your performance is based on these duties and other duties. Citizens Union Bank reserves the right to revise this job description at any time. This is not a contract for employment. Therefore, either you or CUB may terminate the employment relationship at any time, for any reason. Tue, 2 Sep 2008 15:52:00 CST Spencer, KY 3 Mortgage Loan Officer http://cubbankhiring.com//jobDesc.asp?JobID=8 Job Title: Mortgage Loan Officer Reports to : VP Mortgage Lending FLSA Status: Non - Exempt SUMMARY: Performs a wide range of duties relating to the origination of residential 1st mortgage loans from outside and internal referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Assumes overall responsibility for the residential mortgage loan from application to closing. ESSENTIAL DUTIES & RESPONSIBILITIES: · Develop referral contacts (realtors, builders, professional and personal contacts). · Maintain knowledge of bank's policies and procedures. · Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines. · Follow defined protocol for escalation exceptions. · Take applicant applications by completing Fannie Mae form 1003. · Utilize the computer for communication and access of daily rates, applicant credit reports, Loan Prospector responses and transmitting the loan. · Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management. · Manage pipeline for all originated loans through closing and complete required management reports. · Communicate with branches and/or applicants of providing timely updates and progress reports. · Maintain high levels of customer service while managing each applicant's and support staff's expectations. · Attend and participate in all Lending meetings as required by management. · Preparation of all required disclosures compliant with guidelines and Federal and State Laws SUPERVISORY RESPONSIBILITIES: None. Requirements MINIMUM KNOWLEDGE, SKILLS & ABILITIES REQUIRED: · High school diploma or equivalent mandatory. Four-year college degree preferred. · Knowledge of secondary market lending operations, conventional and/or government lending guidelines. · Knowledge of residential mortgage processing, underwriting, and closing procedures. · Knowledge of federal lending regulations governing real estate lending. · Demonstrated organizational skills. · Strong written and verbal communications skills. · Demonstrated teamwork and customer service skills. · Proven computer skills. · Basic sales technique skills. · Strong desire to excel in a competitive environment. · Self Motivator Thu, 13 Nov 2008 14:24:27 CST Jefferson, KY 8 Mortgage Loan Officer http://cubbankhiring.com//jobDesc.asp?JobID=8 Job Title: Mortgage Loan Officer Reports to : VP Mortgage Lending FLSA Status: Non - Exempt SUMMARY: Performs a wide range of duties relating to the origination of residential 1st mortgage loans from outside and internal referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Assumes overall responsibility for the residential mortgage loan from application to closing. ESSENTIAL DUTIES & RESPONSIBILITIES: · Develop referral contacts (realtors, builders, professional and personal contacts). · Maintain knowledge of bank's policies and procedures. · Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines. · Follow defined protocol for escalation exceptions. · Take applicant applications by completing Fannie Mae form 1003. · Utilize the computer for communication and access of daily rates, applicant credit reports, Loan Prospector responses and transmitting the loan. · Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management. · Manage pipeline for all originated loans through closing and complete required management reports. · Communicate with branches and/or applicants of providing timely updates and progress reports. · Maintain high levels of customer service while managing each applicant's and support staff's expectations. · Attend and participate in all Lending meetings as required by management. · Preparation of all required disclosures compliant with guidelines and Federal and State Laws SUPERVISORY RESPONSIBILITIES: None. Requirements MINIMUM KNOWLEDGE, SKILLS & ABILITIES REQUIRED: · High school diploma or equivalent mandatory. Four-year college degree preferred. · Knowledge of secondary market lending operations, conventional and/or government lending guidelines. · Knowledge of residential mortgage processing, underwriting, and closing procedures. · Knowledge of federal lending regulations governing real estate lending. · Demonstrated organizational skills. · Strong written and verbal communications skills. · Demonstrated teamwork and customer service skills. · Proven computer skills. · Basic sales technique skills. · Strong desire to excel in a competitive environment. · Self Motivator Thu, 13 Nov 2008 14:24:27 CST Spencer, KY 8 Bi-lingual Customer Care Center Representative http://cubbankhiring.com//jobDesc.asp?JobID=9 Job Title: Bi-lingual Customer Care Center Representative Reports to: Customer Care Center Manager FLSA Status: Non-Exempt Job Summary The Bi-lingual Customer Care / Call Center Center Representative provides quality service by telephone to external and internal bank customers in an efficient and professional manner; refers appropriate bank products over the telephone; researches and resolves customer requests; answers customer account inquiries with regard to account maintenance, balance transfers, stop payments, statement requests, etc. Must speak both English and Spanish languages fluently. The Bi-lingual Customer Care / Call Center Center Representative performs reporting and performance tracking on various bank services. The Bi-lingual Customer Care / Call Center Center Representative will perform all other daily duties as assigned, while keeping in pace with the high volume of calls in this team oriented department. Principal Duties and Responsibilities Answer all incoming customer telephone calls Assist customers with banking inquiries related to deposit, overdraft, loan services account information, and additional banking products Research and resolve customer inquiries Assist with Internet Banking services and inquiries: process retail and commercial Internet Banking enrollment forms, troubleshoot and assist with online banking and mobile inquiries Process incoming Contact us emails Support all CUB Branch staff inquiries for customer information Follow up on any issue referred outside the Customer Care Center Maintain a log of the number and type of calls received daily Possess knowledge of different deposit, loan products, overdraft program and procedures, different account titling issues, ATM/Debit card procedures, and CIP procedures and requirements Develop customer relationships and refer additional banking services as needs are uncovered Responsible for knowledge and expertise in utilizing technology and computer programs used by the bank Education, Experience and Qualifications: Must speak both English and Spanish languages fluently. High school diploma or equivalent Strong verbal and written communication and organizational skills Proven sales ability, including knowledge of bank products and services Ability to work in fast paced environment while multitasking Sat, 27 Jun 2009 14:20:55 CST Jefferson, KY 9 Bi-lingual Customer Care Center Representative http://cubbankhiring.com//jobDesc.asp?JobID=9 Job Title: Bi-lingual Customer Care Center Representative Reports to: Customer Care Center Manager FLSA Status: Non-Exempt Job Summary The Bi-lingual Customer Care / Call Center Center Representative provides quality service by telephone to external and internal bank customers in an efficient and professional manner; refers appropriate bank products over the telephone; researches and resolves customer requests; answers customer account inquiries with regard to account maintenance, balance transfers, stop payments, statement requests, etc. Must speak both English and Spanish languages fluently. The Bi-lingual Customer Care / Call Center Center Representative performs reporting and performance tracking on various bank services. The Bi-lingual Customer Care / Call Center Center Representative will perform all other daily duties as assigned, while keeping in pace with the high volume of calls in this team oriented department. Principal Duties and Responsibilities Answer all incoming customer telephone calls Assist customers with banking inquiries related to deposit, overdraft, loan services account information, and additional banking products Research and resolve customer inquiries Assist with Internet Banking services and inquiries: process retail and commercial Internet Banking enrollment forms, troubleshoot and assist with online banking and mobile inquiries Process incoming Contact us emails Support all CUB Branch staff inquiries for customer information Follow up on any issue referred outside the Customer Care Center Maintain a log of the number and type of calls received daily Possess knowledge of different deposit, loan products, overdraft program and procedures, different account titling issues, ATM/Debit card procedures, and CIP procedures and requirements Develop customer relationships and refer additional banking services as needs are uncovered Responsible for knowledge and expertise in utilizing technology and computer programs used by the bank Education, Experience and Qualifications: Must speak both English and Spanish languages fluently. High school diploma or equivalent Strong verbal and written communication and organizational skills Proven sales ability, including knowledge of bank products and services Ability to work in fast paced environment while multitasking Sat, 27 Jun 2009 14:20:55 CST Oldham, KY 9 Bi-lingual Customer Care Center Representative http://cubbankhiring.com//jobDesc.asp?JobID=9 Job Title: Bi-lingual Customer Care Center Representative Reports to: Customer Care Center Manager FLSA Status: Non-Exempt Job Summary The Bi-lingual Customer Care / Call Center Center Representative provides quality service by telephone to external and internal bank customers in an efficient and professional manner; refers appropriate bank products over the telephone; researches and resolves customer requests; answers customer account inquiries with regard to account maintenance, balance transfers, stop payments, statement requests, etc. Must speak both English and Spanish languages fluently. The Bi-lingual Customer Care / Call Center Center Representative performs reporting and performance tracking on various bank services. The Bi-lingual Customer Care / Call Center Center Representative will perform all other daily duties as assigned, while keeping in pace with the high volume of calls in this team oriented department. Principal Duties and Responsibilities Answer all incoming customer telephone calls Assist customers with banking inquiries related to deposit, overdraft, loan services account information, and additional banking products Research and resolve customer inquiries Assist with Internet Banking services and inquiries: process retail and commercial Internet Banking enrollment forms, troubleshoot and assist with online banking and mobile inquiries Process incoming Contact us emails Support all CUB Branch staff inquiries for customer information Follow up on any issue referred outside the Customer Care Center Maintain a log of the number and type of calls received daily Possess knowledge of different deposit, loan products, overdraft program and procedures, different account titling issues, ATM/Debit card procedures, and CIP procedures and requirements Develop customer relationships and refer additional banking services as needs are uncovered Responsible for knowledge and expertise in utilizing technology and computer programs used by the bank Education, Experience and Qualifications: Must speak both English and Spanish languages fluently. High school diploma or equivalent Strong verbal and written communication and organizational skills Proven sales ability, including knowledge of bank products and services Ability to work in fast paced environment while multitasking Sat, 27 Jun 2009 14:20:55 CST Shelby, KY 9 Bi-lingual Customer Care Center Representative http://cubbankhiring.com//jobDesc.asp?JobID=9 Job Title: Bi-lingual Customer Care Center Representative Reports to: Customer Care Center Manager FLSA Status: Non-Exempt Job Summary The Bi-lingual Customer Care / Call Center Center Representative provides quality service by telephone to external and internal bank customers in an efficient and professional manner; refers appropriate bank products over the telephone; researches and resolves customer requests; answers customer account inquiries with regard to account maintenance, balance transfers, stop payments, statement requests, etc. Must speak both English and Spanish languages fluently. The Bi-lingual Customer Care / Call Center Center Representative performs reporting and performance tracking on various bank services. The Bi-lingual Customer Care / Call Center Center Representative will perform all other daily duties as assigned, while keeping in pace with the high volume of calls in this team oriented department. Principal Duties and Responsibilities Answer all incoming customer telephone calls Assist customers with banking inquiries related to deposit, overdraft, loan services account information, and additional banking products Research and resolve customer inquiries Assist with Internet Banking services and inquiries: process retail and commercial Internet Banking enrollment forms, troubleshoot and assist with online banking and mobile inquiries Process incoming Contact us emails Support all CUB Branch staff inquiries for customer information Follow up on any issue referred outside the Customer Care Center Maintain a log of the number and type of calls received daily Possess knowledge of different deposit, loan products, overdraft program and procedures, different account titling issues, ATM/Debit card procedures, and CIP procedures and requirements Develop customer relationships and refer additional banking services as needs are uncovered Responsible for knowledge and expertise in utilizing technology and computer programs used by the bank Education, Experience and Qualifications: Must speak both English and Spanish languages fluently. High school diploma or equivalent Strong verbal and written communication and organizational skills Proven sales ability, including knowledge of bank products and services Ability to work in fast paced environment while multitasking Sat, 27 Jun 2009 14:20:55 CST Spencer, KY 9 Bank Teller http://cubbankhiring.com//jobDesc.asp?JobID=18 CITIZENS UNION BANK JOB DESCRIPTION JOB TITLE: Teller I REPORTS TO: Branch Manager/Assistant Branch Manager/Head Teller FLSA STATUS: Non Exempt SUMMARY: This position is responsible for providing a variety of customer service functions, such as conducting checking and savings account transactions, processing loan transactions, cashing checks, selling money orders and travelers checks, processing mail, maintaining account records, etc. This position is responsible for providing a high quality of customer service, cross-selling Bank services, and balancing each day's transactions and verifying cash totals. ESSENTIAL DUTIES AND RESPONSIBLITIES: Conducts Financial Transactions Receives checks and cash for deposit in savings and checking accounts Verifies deposit amount, examines checks for endorsements and negotiability, and processes transactions via teller terminal Cashes checks and pays money from checking and savings accounts, upon verification of signatures and customer account balances Inspects all checks, money orders, savings withdrawals, etc., to determine their negotiability Processes payments on mortgage, installment and other loans, ensuring that payments equal the amount due and all late charges, if applicable, are collected Sells and logs official checks, travelers' checks, money orders and gift checks Balances teller drawer and performs other related duties at closin. Cross Sells Bank Services Explains and suggests various accounts and certificates, interest compounding, rates, etc. Suggests the use of other banking products and services Assists Customers With Questions And Other Transactions Uses computer system to answer customer inquiries about accounts Provides additional customer services including helping customers complete forms, providing change to customers, explaining bank charges, and closing accounts Observes All Bank Security and Safety Procedures Contributes in balancing of Bank at closing and assists other tellers, as required Maintains logs and records as directed by management Prepares reports and reviews other documents as directed by Management Fills out required reports on cash transactions of $10,000 or more and reports other suspicious transactions to management Performs other duties as assigned and directed by management EDUCATION, EXPERIENCE AND QUALIFICATIONS: High School graduate or equivalent preferred Must be able to perform mathematical calculations required in order to process customer transactions and have the ability to type ENVIRONMENT AND PHYSICAL DEMANDS: The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Effective communication skills needed in order to properly represent the Bank while conducting customer transactions May be required to stand for long periods of time while providing customer service May be required to lift up to 25 lbs in the form of coin in order to provide customer service May be required lift and transport teller drawer, up to 20 lbs, from vault to teller station and back The employee is in an office type setting in which he or she is free to move about at will. The employee in the course of performing this position spends time writing, typing, speaking, listening, sitting, walking, standing, squatting, kneeling and reaching. The employee for this position may operate any or all of the following: teller terminal, telephone, smart phone, copy and fax machines, adding machine (calculator), scanning equipment, computer terminal, laptop computer, personal computer, tablet, printers, or other equipment as directed. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MENTAL DEMANDS: Must remain calm and professional when dealing with customers, co-workers and management. Receives and follows detailed instructions and procedures Exposed to a potentially hazardous condition, i.e., robbery Must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this position. It is not designed to contain or be interpreted a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Review of your performance is based on these duties and other duties. Citizens Union Bank reserves the right to revise this job description at any time. This is not a contract for employment. Therefore, either you or CUB may terminate the employment relationship at any time, for any reason. Thu, 23 Feb 2012 08:27:09 CST Bullitt, KY 18 Bank Teller http://cubbankhiring.com//jobDesc.asp?JobID=18 CITIZENS UNION BANK JOB DESCRIPTION JOB TITLE: Teller I REPORTS TO: Branch Manager/Assistant Branch Manager/Head Teller FLSA STATUS: Non Exempt SUMMARY: This position is responsible for providing a variety of customer service functions, such as conducting checking and savings account transactions, processing loan transactions, cashing checks, selling money orders and travelers checks, processing mail, maintaining account records, etc. This position is responsible for providing a high quality of customer service, cross-selling Bank services, and balancing each day's transactions and verifying cash totals. ESSENTIAL DUTIES AND RESPONSIBLITIES: Conducts Financial Transactions Receives checks and cash for deposit in savings and checking accounts Verifies deposit amount, examines checks for endorsements and negotiability, and processes transactions via teller terminal Cashes checks and pays money from checking and savings accounts, upon verification of signatures and customer account balances Inspects all checks, money orders, savings withdrawals, etc., to determine their negotiability Processes payments on mortgage, installment and other loans, ensuring that payments equal the amount due and all late charges, if applicable, are collected Sells and logs official checks, travelers' checks, money orders and gift checks Balances teller drawer and performs other related duties at closin. Cross Sells Bank Services Explains and suggests various accounts and certificates, interest compounding, rates, etc. Suggests the use of other banking products and services Assists Customers With Questions And Other Transactions Uses computer system to answer customer inquiries about accounts Provides additional customer services including helping customers complete forms, providing change to customers, explaining bank charges, and closing accounts Observes All Bank Security and Safety Procedures Contributes in balancing of Bank at closing and assists other tellers, as required Maintains logs and records as directed by management Prepares reports and reviews other documents as directed by Management Fills out required reports on cash transactions of $10,000 or more and reports other suspicious transactions to management Performs other duties as assigned and directed by management EDUCATION, EXPERIENCE AND QUALIFICATIONS: High School graduate or equivalent preferred Must be able to perform mathematical calculations required in order to process customer transactions and have the ability to type ENVIRONMENT AND PHYSICAL DEMANDS: The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Effective communication skills needed in order to properly represent the Bank while conducting customer transactions May be required to stand for long periods of time while providing customer service May be required to lift up to 25 lbs in the form of coin in order to provide customer service May be required lift and transport teller drawer, up to 20 lbs, from vault to teller station and back The employee is in an office type setting in which he or she is free to move about at will. The employee in the course of performing this position spends time writing, typing, speaking, listening, sitting, walking, standing, squatting, kneeling and reaching. The employee for this position may operate any or all of the following: teller terminal, telephone, smart phone, copy and fax machines, adding machine (calculator), scanning equipment, computer terminal, laptop computer, personal computer, tablet, printers, or other equipment as directed. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MENTAL DEMANDS: Must remain calm and professional when dealing with customers, co-workers and management. Receives and follows detailed instructions and procedures Exposed to a potentially hazardous condition, i.e., robbery Must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this position. It is not designed to contain or be interpreted a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Review of your performance is based on these duties and other duties. Citizens Union Bank reserves the right to revise this job description at any time. This is not a contract for employment. Therefore, either you or CUB may terminate the employment relationship at any time, for any reason. Thu, 23 Feb 2012 08:27:09 CST Gallatin, KY 18 Bank Teller http://cubbankhiring.com//jobDesc.asp?JobID=18 CITIZENS UNION BANK JOB DESCRIPTION JOB TITLE: Teller I REPORTS TO: Branch Manager/Assistant Branch Manager/Head Teller FLSA STATUS: Non Exempt SUMMARY: This position is responsible for providing a variety of customer service functions, such as conducting checking and savings account transactions, processing loan transactions, cashing checks, selling money orders and travelers checks, processing mail, maintaining account records, etc. This position is responsible for providing a high quality of customer service, cross-selling Bank services, and balancing each day's transactions and verifying cash totals. ESSENTIAL DUTIES AND RESPONSIBLITIES: Conducts Financial Transactions Receives checks and cash for deposit in savings and checking accounts Verifies deposit amount, examines checks for endorsements and negotiability, and processes transactions via teller terminal Cashes checks and pays money from checking and savings accounts, upon verification of signatures and customer account balances Inspects all checks, money orders, savings withdrawals, etc., to determine their negotiability Processes payments on mortgage, installment and other loans, ensuring that payments equal the amount due and all late charges, if applicable, are collected Sells and logs official checks, travelers' checks, money orders and gift checks Balances teller drawer and performs other related duties at closin. Cross Sells Bank Services Explains and suggests various accounts and certificates, interest compounding, rates, etc. Suggests the use of other banking products and services Assists Customers With Questions And Other Transactions Uses computer system to answer customer inquiries about accounts Provides additional customer services including helping customers complete forms, providing change to customers, explaining bank charges, and closing accounts Observes All Bank Security and Safety Procedures Contributes in balancing of Bank at closing and assists other tellers, as required Maintains logs and records as directed by management Prepares reports and reviews other documents as directed by Management Fills out required reports on cash transactions of $10,000 or more and reports other suspicious transactions to management Performs other duties as assigned and directed by management EDUCATION, EXPERIENCE AND QUALIFICATIONS: High School graduate or equivalent preferred Must be able to perform mathematical calculations required in order to process customer transactions and have the ability to type ENVIRONMENT AND PHYSICAL DEMANDS: The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Effective communication skills needed in order to properly represent the Bank while conducting customer transactions May be required to stand for long periods of time while providing customer service May be required to lift up to 25 lbs in the form of coin in order to provide customer service May be required lift and transport teller drawer, up to 20 lbs, from vault to teller station and back The employee is in an office type setting in which he or she is free to move about at will. The employee in the course of performing this position spends time writing, typing, speaking, listening, sitting, walking, standing, squatting, kneeling and reaching. The employee for this position may operate any or all of the following: teller terminal, telephone, smart phone, copy and fax machines, adding machine (calculator), scanning equipment, computer terminal, laptop computer, personal computer, tablet, printers, or other equipment as directed. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MENTAL DEMANDS: Must remain calm and professional when dealing with customers, co-workers and management. Receives and follows detailed instructions and procedures Exposed to a potentially hazardous condition, i.e., robbery Must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this position. It is not designed to contain or be interpreted a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Review of your performance is based on these duties and other duties. Citizens Union Bank reserves the right to revise this job description at any time. This is not a contract for employment. Therefore, either you or CUB may terminate the employment relationship at any time, for any reason. Thu, 23 Feb 2012 08:27:09 CST Hardin, KY 18 Bank Teller http://cubbankhiring.com//jobDesc.asp?JobID=18 CITIZENS UNION BANK JOB DESCRIPTION JOB TITLE: Teller I REPORTS TO: Branch Manager/Assistant Branch Manager/Head Teller FLSA STATUS: Non Exempt SUMMARY: This position is responsible for providing a variety of customer service functions, such as conducting checking and savings account transactions, processing loan transactions, cashing checks, selling money orders and travelers checks, processing mail, maintaining account records, etc. This position is responsible for providing a high quality of customer service, cross-selling Bank services, and balancing each day's transactions and verifying cash totals. ESSENTIAL DUTIES AND RESPONSIBLITIES: Conducts Financial Transactions Receives checks and cash for deposit in savings and checking accounts Verifies deposit amount, examines checks for endorsements and negotiability, and processes transactions via teller terminal Cashes checks and pays money from checking and savings accounts, upon verification of signatures and customer account balances Inspects all checks, money orders, savings withdrawals, etc., to determine their negotiability Processes payments on mortgage, installment and other loans, ensuring that payments equal the amount due and all late charges, if applicable, are collected Sells and logs official checks, travelers' checks, money orders and gift checks Balances teller drawer and performs other related duties at closin. Cross Sells Bank Services Explains and suggests various accounts and certificates, interest compounding, rates, etc. Suggests the use of other banking products and services Assists Customers With Questions And Other Transactions Uses computer system to answer customer inquiries about accounts Provides additional customer services including helping customers complete forms, providing change to customers, explaining bank charges, and closing accounts Observes All Bank Security and Safety Procedures Contributes in balancing of Bank at closing and assists other tellers, as required Maintains logs and records as directed by management Prepares reports and reviews other documents as directed by Management Fills out required reports on cash transactions of $10,000 or more and reports other suspicious transactions to management Performs other duties as assigned and directed by management EDUCATION, EXPERIENCE AND QUALIFICATIONS: High School graduate or equivalent preferred Must be able to perform mathematical calculations required in order to process customer transactions and have the ability to type ENVIRONMENT AND PHYSICAL DEMANDS: The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Effective communication skills needed in order to properly represent the Bank while conducting customer transactions May be required to stand for long periods of time while providing customer service May be required to lift up to 25 lbs in the form of coin in order to provide customer service May be required lift and transport teller drawer, up to 20 lbs, from vault to teller station and back The employee is in an office type setting in which he or she is free to move about at will. The employee in the course of performing this position spends time writing, typing, speaking, listening, sitting, walking, standing, squatting, kneeling and reaching. The employee for this position may operate any or all of the following: teller terminal, telephone, smart phone, copy and fax machines, adding machine (calculator), scanning equipment, computer terminal, laptop computer, personal computer, tablet, printers, or other equipment as directed. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MENTAL DEMANDS: Must remain calm and professional when dealing with customers, co-workers and management. Receives and follows detailed instructions and procedures Exposed to a potentially hazardous condition, i.e., robbery Must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this position. It is not designed to contain or be interpreted a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Review of your performance is based on these duties and other duties. Citizens Union Bank reserves the right to revise this job description at any time. This is not a contract for employment. Therefore, either you or CUB may terminate the employment relationship at any time, for any reason. Thu, 23 Feb 2012 08:27:09 CST Jefferson, KY 18 Bank Teller http://cubbankhiring.com//jobDesc.asp?JobID=18 CITIZENS UNION BANK JOB DESCRIPTION JOB TITLE: Teller I REPORTS TO: Branch Manager/Assistant Branch Manager/Head Teller FLSA STATUS: Non Exempt SUMMARY: This position is responsible for providing a variety of customer service functions, such as conducting checking and savings account transactions, processing loan transactions, cashing checks, selling money orders and travelers checks, processing mail, maintaining account records, etc. This position is responsible for providing a high quality of customer service, cross-selling Bank services, and balancing each day's transactions and verifying cash totals. ESSENTIAL DUTIES AND RESPONSIBLITIES: Conducts Financial Transactions Receives checks and cash for deposit in savings and checking accounts Verifies deposit amount, examines checks for endorsements and negotiability, and processes transactions via teller terminal Cashes checks and pays money from checking and savings accounts, upon verification of signatures and customer account balances Inspects all checks, money orders, savings withdrawals, etc., to determine their negotiability Processes payments on mortgage, installment and other loans, ensuring that payments equal the amount due and all late charges, if applicable, are collected Sells and logs official checks, travelers' checks, money orders and gift checks Balances teller drawer and performs other related duties at closin. Cross Sells Bank Services Explains and suggests various accounts and certificates, interest compounding, rates, etc. Suggests the use of other banking products and services Assists Customers With Questions And Other Transactions Uses computer system to answer customer inquiries about accounts Provides additional customer services including helping customers complete forms, providing change to customers, explaining bank charges, and closing accounts Observes All Bank Security and Safety Procedures Contributes in balancing of Bank at closing and assists other tellers, as required Maintains logs and records as directed by management Prepares reports and reviews other documents as directed by Management Fills out required reports on cash transactions of $10,000 or more and reports other suspicious transactions to management Performs other duties as assigned and directed by management EDUCATION, EXPERIENCE AND QUALIFICATIONS: High School graduate or equivalent preferred Must be able to perform mathematical calculations required in order to process customer transactions and have the ability to type ENVIRONMENT AND PHYSICAL DEMANDS: The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Effective communication skills needed in order to properly represent the Bank while conducting customer transactions May be required to stand for long periods of time while providing customer service May be required to lift up to 25 lbs in the form of coin in order to provide customer service May be required lift and transport teller drawer, up to 20 lbs, from vault to teller station and back The employee is in an office type setting in which he or she is free to move about at will. The employee in the course of performing this position spends time writing, typing, speaking, listening, sitting, walking, standing, squatting, kneeling and reaching. The employee for this position may operate any or all of the following: teller terminal, telephone, smart phone, copy and fax machines, adding machine (calculator), scanning equipment, computer terminal, laptop computer, personal computer, tablet, printers, or other equipment as directed. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MENTAL DEMANDS: Must remain calm and professional when dealing with customers, co-workers and management. Receives and follows detailed instructions and procedures Exposed to a potentially hazardous condition, i.e., robbery Must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this position. It is not designed to contain or be interpreted a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Review of your performance is based on these duties and other duties. Citizens Union Bank reserves the right to revise this job description at any time. This is not a contract for employment. Therefore, either you or CUB may terminate the employment relationship at any time, for any reason. Thu, 23 Feb 2012 08:27:09 CST Oldham, KY 18 Bank Teller http://cubbankhiring.com//jobDesc.asp?JobID=18 CITIZENS UNION BANK JOB DESCRIPTION JOB TITLE: Teller I REPORTS TO: Branch Manager/Assistant Branch Manager/Head Teller FLSA STATUS: Non Exempt SUMMARY: This position is responsible for providing a variety of customer service functions, such as conducting checking and savings account transactions, processing loan transactions, cashing checks, selling money orders and travelers checks, processing mail, maintaining account records, etc. This position is responsible for providing a high quality of customer service, cross-selling Bank services, and balancing each day's transactions and verifying cash totals. ESSENTIAL DUTIES AND RESPONSIBLITIES: Conducts Financial Transactions Receives checks and cash for deposit in savings and checking accounts Verifies deposit amount, examines checks for endorsements and negotiability, and processes transactions via teller terminal Cashes checks and pays money from checking and savings accounts, upon verification of signatures and customer account balances Inspects all checks, money orders, savings withdrawals, etc., to determine their negotiability Processes payments on mortgage, installment and other loans, ensuring that payments equal the amount due and all late charges, if applicable, are collected Sells and logs official checks, travelers' checks, money orders and gift checks Balances teller drawer and performs other related duties at closin. Cross Sells Bank Services Explains and suggests various accounts and certificates, interest compounding, rates, etc. Suggests the use of other banking products and services Assists Customers With Questions And Other Transactions Uses computer system to answer customer inquiries about accounts Provides additional customer services including helping customers complete forms, providing change to customers, explaining bank charges, and closing accounts Observes All Bank Security and Safety Procedures Contributes in balancing of Bank at closing and assists other tellers, as required Maintains logs and records as directed by management Prepares reports and reviews other documents as directed by Management Fills out required reports on cash transactions of $10,000 or more and reports other suspicious transactions to management Performs other duties as assigned and directed by management EDUCATION, EXPERIENCE AND QUALIFICATIONS: High School graduate or equivalent preferred Must be able to perform mathematical calculations required in order to process customer transactions and have the ability to type ENVIRONMENT AND PHYSICAL DEMANDS: The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Effective communication skills needed in order to properly represent the Bank while conducting customer transactions May be required to stand for long periods of time while providing customer service May be required to lift up to 25 lbs in the form of coin in order to provide customer service May be required lift and transport teller drawer, up to 20 lbs, from vault to teller station and back The employee is in an office type setting in which he or she is free to move about at will. The employee in the course of performing this position spends time writing, typing, speaking, listening, sitting, walking, standing, squatting, kneeling and reaching. The employee for this position may operate any or all of the following: teller terminal, telephone, smart phone, copy and fax machines, adding machine (calculator), scanning equipment, computer terminal, laptop computer, personal computer, tablet, printers, or other equipment as directed. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MENTAL DEMANDS: Must remain calm and professional when dealing with customers, co-workers and management. Receives and follows detailed instructions and procedures Exposed to a potentially hazardous condition, i.e., robbery Must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this position. It is not designed to contain or be interpreted a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Review of your performance is based on these duties and other duties. Citizens Union Bank reserves the right to revise this job description at any time. This is not a contract for employment. Therefore, either you or CUB may terminate the employment relationship at any time, for any reason. Thu, 23 Feb 2012 08:27:09 CST Owen, KY 18 Bank Teller http://cubbankhiring.com//jobDesc.asp?JobID=18 CITIZENS UNION BANK JOB DESCRIPTION JOB TITLE: Teller I REPORTS TO: Branch Manager/Assistant Branch Manager/Head Teller FLSA STATUS: Non Exempt SUMMARY: This position is responsible for providing a variety of customer service functions, such as conducting checking and savings account transactions, processing loan transactions, cashing checks, selling money orders and travelers checks, processing mail, maintaining account records, etc. This position is responsible for providing a high quality of customer service, cross-selling Bank services, and balancing each day's transactions and verifying cash totals. ESSENTIAL DUTIES AND RESPONSIBLITIES: Conducts Financial Transactions Receives checks and cash for deposit in savings and checking accounts Verifies deposit amount, examines checks for endorsements and negotiability, and processes transactions via teller terminal Cashes checks and pays money from checking and savings accounts, upon verification of signatures and customer account balances Inspects all checks, money orders, savings withdrawals, etc., to determine their negotiability Processes payments on mortgage, installment and other loans, ensuring that payments equal the amount due and all late charges, if applicable, are collected Sells and logs official checks, travelers' checks, money orders and gift checks Balances teller drawer and performs other related duties at closin. Cross Sells Bank Services Explains and suggests various accounts and certificates, interest compounding, rates, etc. Suggests the use of other banking products and services Assists Customers With Questions And Other Transactions Uses computer system to answer customer inquiries about accounts Provides additional customer services including helping customers complete forms, providing change to customers, explaining bank charges, and closing accounts Observes All Bank Security and Safety Procedures Contributes in balancing of Bank at closing and assists other tellers, as required Maintains logs and records as directed by management Prepares reports and reviews other documents as directed by Management Fills out required reports on cash transactions of $10,000 or more and reports other suspicious transactions to management Performs other duties as assigned and directed by management EDUCATION, EXPERIENCE AND QUALIFICATIONS: High School graduate or equivalent preferred Must be able to perform mathematical calculations required in order to process customer transactions and have the ability to type ENVIRONMENT AND PHYSICAL DEMANDS: The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Effective communication skills needed in order to properly represent the Bank while conducting customer transactions May be required to stand for long periods of time while providing customer service May be required to lift up to 25 lbs in the form of coin in order to provide customer service May be required lift and transport teller drawer, up to 20 lbs, from vault to teller station and back The employee is in an office type setting in which he or she is free to move about at will. The employee in the course of performing this position spends time writing, typing, speaking, listening, sitting, walking, standing, squatting, kneeling and reaching. The employee for this position may operate any or all of the following: teller terminal, telephone, smart phone, copy and fax machines, adding machine (calculator), scanning equipment, computer terminal, laptop computer, personal computer, tablet, printers, or other equipment as directed. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MENTAL DEMANDS: Must remain calm and professional when dealing with customers, co-workers and management. Receives and follows detailed instructions and procedures Exposed to a potentially hazardous condition, i.e., robbery Must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this position. It is not designed to contain or be interpreted a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Review of your performance is based on these duties and other duties. Citizens Union Bank reserves the right to revise this job description at any time. This is not a contract for employment. Therefore, either you or CUB may terminate the employment relationship at any time, for any reason. Thu, 23 Feb 2012 08:27:09 CST Shelby, KY 18 Bank Teller http://cubbankhiring.com//jobDesc.asp?JobID=18 CITIZENS UNION BANK JOB DESCRIPTION JOB TITLE: Teller I REPORTS TO: Branch Manager/Assistant Branch Manager/Head Teller FLSA STATUS: Non Exempt SUMMARY: This position is responsible for providing a variety of customer service functions, such as conducting checking and savings account transactions, processing loan transactions, cashing checks, selling money orders and travelers checks, processing mail, maintaining account records, etc. This position is responsible for providing a high quality of customer service, cross-selling Bank services, and balancing each day's transactions and verifying cash totals. ESSENTIAL DUTIES AND RESPONSIBLITIES: Conducts Financial Transactions Receives checks and cash for deposit in savings and checking accounts Verifies deposit amount, examines checks for endorsements and negotiability, and processes transactions via teller terminal Cashes checks and pays money from checking and savings accounts, upon verification of signatures and customer account balances Inspects all checks, money orders, savings withdrawals, etc., to determine their negotiability Processes payments on mortgage, installment and other loans, ensuring that payments equal the amount due and all late charges, if applicable, are collected Sells and logs official checks, travelers' checks, money orders and gift checks Balances teller drawer and performs other related duties at closin. Cross Sells Bank Services Explains and suggests various accounts and certificates, interest compounding, rates, etc. Suggests the use of other banking products and services Assists Customers With Questions And Other Transactions Uses computer system to answer customer inquiries about accounts Provides additional customer services including helping customers complete forms, providing change to customers, explaining bank charges, and closing accounts Observes All Bank Security and Safety Procedures Contributes in balancing of Bank at closing and assists other tellers, as required Maintains logs and records as directed by management Prepares reports and reviews other documents as directed by Management Fills out required reports on cash transactions of $10,000 or more and reports other suspicious transactions to management Performs other duties as assigned and directed by management EDUCATION, EXPERIENCE AND QUALIFICATIONS: High School graduate or equivalent preferred Must be able to perform mathematical calculations required in order to process customer transactions and have the ability to type ENVIRONMENT AND PHYSICAL DEMANDS: The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Effective communication skills needed in order to properly represent the Bank while conducting customer transactions May be required to stand for long periods of time while providing customer service May be required to lift up to 25 lbs in the form of coin in order to provide customer service May be required lift and transport teller drawer, up to 20 lbs, from vault to teller station and back The employee is in an office type setting in which he or she is free to move about at will. The employee in the course of performing this position spends time writing, typing, speaking, listening, sitting, walking, standing, squatting, kneeling and reaching. The employee for this position may operate any or all of the following: teller terminal, telephone, smart phone, copy and fax machines, adding machine (calculator), scanning equipment, computer terminal, laptop computer, personal computer, tablet, printers, or other equipment as directed. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MENTAL DEMANDS: Must remain calm and professional when dealing with customers, co-workers and management. Receives and follows detailed instructions and procedures Exposed to a potentially hazardous condition, i.e., robbery Must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this position. It is not designed to contain or be interpreted a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Review of your performance is based on these duties and other duties. Citizens Union Bank reserves the right to revise this job description at any time. This is not a contract for employment. Therefore, either you or CUB may terminate the employment relationship at any time, for any reason. Thu, 23 Feb 2012 08:27:09 CST Spencer, KY 18 Mortgage Processor http://cubbankhiring.com//jobDesc.asp?JobID=32 Citizens Union Bank Job Description JOB TITLE: Mortgage Processor REPORTS TO: Head of Mortgage Lending FLSA STATUS: Non-Exempt SUMMARY: Under general supervision, but in accordance with established policies and procedures, is responsible for processing mortgage loan applications and preparing necessary closing documents for each approved application. Establishes loan files and orders documentation required to process and close loans. Is accountable for the accuracy and completeness of all loan documentation and for processing Conventional, Kentucky Housing, Rural Housing, FHA and VA loans. Performs any combination of the following duties, depending upon the department requirements: ESSENTIAL DUTIES AND RESPONSIBLITIES: Reviews originated mortgage loan applications received for further processing and gather necessary documentation needed to receive loan approval and prepare closing documents, such as ordering titles, appraisals, credit reports, surveys, and necessary verifications for employment, rent, and deposit accounts.Contacts customers or others to obtain additional information as needed. Reviews and/or prepares all appropriate loan disclosures to be within compliance to the RESPA Laws, and in accordance to the loan programs set forth by Citizens Union Bank and its investors. Assembles and verifies accuracy of residential loan documentation. Prepares loan settlement statement, including the breaking down of buyer/seller costs and notifies the appropriate parties of such costs prior to the closing.Prepares closing documents and loan disbursement papers, contacts appropriate parties for the disbursement, and maintains loan records of disbursement amounts. Provides administrative assistance to the residential Loan Officer and staff, including updating loan data for entry into the financial institution's computers and assembling documentation for residential loans. Maintains new and completed residential loan files. Performs a variety of clerical duties requiring knowledge of departmental procedures, using office computers for data input and other activities. Maintains regular contact with other employees, customers, and others obtaining information, answering questions as needed. Answers telephone and written inquiries concerning loan processing and loan information. Orders departmental office supplies from the purchasing department Performs other tasks requested by supervisor as they relate to the department and/or Bank and its functions such as insuring loans, booking loans, and shipping loans Education, Experience, and Qualifications: A high school diploma or equivalent with a concentration in the business field. Basic understanding of mathematical calculations and strong reasoning ability. Proficiency in typing and broad knowledge of departmental operations, policies, and or procedures. The interpersonal skills to communicate effectively via telephone with employees, applicants, and customers. Must speak clearly and project a pleasant tone over the telephone. High proficiency in compilation of correspondence to customers regarding confidential information. Vocabulary, punctuation, and proper sentence structure. Proficiency level of knowledge with Microsoft Outlook, Microsoft Word, Microsoft Excel, and networking capabilities. Highly motivated, detailed, and task oriented Works well meeting deadlines and under pressure. Environment and Physical Demands: The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee is in an office type setting in which he or she is free to move about at will. The employee in the course of performing this position spends time writing, typing, speaking, listening, sitting, walking, standing, squatting, kneeling and reaching. The employee for this position may operate any or all of the following: telephone, smart devices, copy and fax machines, adding machine (calculator), scanning equipment, computer terminal, laptop computer, personal computer, printers, or other equipment as directed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mental Demands: The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this position. It is not designed to contain or be interpreted a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Review of your performance is based on these duties and other duties. Citizens Union Bank reserves the right to revise this job description at any time. This is not a contract for employment. Therefore, either you or CUB may terminate the employment relationship at any time, for any reason. Mon, 20 Jun 2016 07:33:02 CST Shelby, KY 32 Consumer Loan Assistant Manager http://cubbankhiring.com//jobDesc.asp?JobID=43 CITIZENS UNION BANK JOB DESCRIPTION JOB TITLE: Consumer Loan Assistant Manager REPORTS TO: Consumer Loan Manager FLSA STATUS: Exempt SUMMARY: The Consumer Loan Assistant Manager will perform a variety of duties associated with Consumer Loans. The Assistant Manager's primary responsibility is to assist the Consumer Loan Manager in getting the loans processed and underwritten in a timely manner. The Consumer Loan Assistant Manager will underwrite all consumer non real estate loans, act as a backup underwriter for real estate loans, and will process real estate loans according to set guidelines and procedures. It is also important that the Assistant Manager adhere to the designated response times in meeting the established standards to assure customer satisfaction. The Consumer Loan Assistant Manager will assist with any other duties assigned as they relate to the Bank and its function. ESSENTIAL DUTIES AND RESPONSIBLITIES: Analyzes applicant's financial status, credit, and asset evaluation to determine feasibility of granting loan. Resolves uncertainties relating to customer application information through inquiries with applicant or creditors. Compiles loan package and facilitates negotiation of loan structure, including fees, loan repayment options, and other credit terms. Works with Branch & Lending personnel to ensure applications are complete, in compliance and processed in a timely manner. Assembles and verifies accuracy of all consumer loan documentation Orders supporting documentation for real estate loans Mails early disclosures for real estate loans Responsible for application follow-up and collection of data Follows up on appraisals, flood, insurance & legal work as necessary Orders loan documents for closing Assists with trailing documents Assists with report writing Assists with departmental projects Ensures that loan files contain documents with proper signatures, dates and other relevant data prior to sending to imaging Ensures loan documents are complete and accurate according to policies and requirements set out in regulation, including but not limited to checking for proper vesting, legal descriptions, closing dates and signatures. Ensure each file is documented in accordance with written procedures. Mails adverse action notices Promotes favorable image of the bank in all business activities within the community. EDUCATION, EXPERIENCE AND QUALIFICATIONS: Completion of a bachelor's degree in business administration, finance or related area Two years retail lending experience Thorough understanding of required consumer compliance, loan application process, and the required documentation to support the loan request. The analytical ability to conduct an analysis of an applicant's credit status and recommend alternatives where the analysis reveals an insufficient financial posture. Proficient in Microsoft Word and Excel Good organizational skills with attention to details Professional communication skills, both verbal and written Familiarity with Consumer Loan regulations such as TRID, HMDA, Reg B etc. Self-motivated Must be able to multitask in a fast paced environment ENVIRONMENT AND PHYSICAL DEMANDS: The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is in an office type setting in which he or she is free to move about at will. The employee in the course of performing this position spends time writing, typing, speaking, listening, sitting, walking, standing, squatting, kneeling and reaching. The employee for this position may operate any or all of the following: telephone, smart phone, copy and fax machines, adding machine (calculator), scanning equipment, computer terminal, laptop computer, personal computer, tablet, printers, or other equipment as directed. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MENTAL DEMANDS: The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this position. It is not designed to contain or be interpreted a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Review of your performance is based on these duties and other duties. Citizens Union Bank reserves the right to revise this job description at any time. This is not a contract for employment. Therefore, either you or CUB may terminate the employment relationship at any time, for any reason. Tue, 20 Oct 2020 16:11:09 CST Shelby, KY 43